Letter to cancel a service arranged online, over the phone or by mail order

Use this letter to cancel a service arranged online, over the phone or by mail order.
Copy and Paste, Download in MS Word or Print.

[Your Name]
[Your Address]
[City, Postcode]
[Date]

[Service Provider Name]
[Service Provider Address]
[City, Postcode]

Dear Sir/Madam,

I am writing to cancel the service that I arranged with your company on [date of purchase]. I understand that I am within my rights to cancel the service within 14 days of the date of purchase under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

The details of the service are as follows:

Service: [insert service name] Order Number: [insert order number] Date of Purchase: [insert date of purchase]

I would like to request a full refund of the amount paid for this service. I have returned any relevant products that may have been sent to me and would appreciate confirmation that the refund has been processed.

Please let me know if there are any additional steps that I need to take to ensure that the cancellation is processed correctly. I can be contacted on [insert contact details] if you require any further information.

Thank you for your attention to this matter.

Yours sincerely,

[Your Name]

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