[Landlord’s Name] [Landlord’s Address] [City, Postcode]
[Date]
[Tenant’s Name] [Property Address] [City, Postcode]
Re: Response to Maintenance Request – [Property Address]
Dear [Tenant’s Name],
Thank you for submitting a maintenance request on [Date of Request] regarding [Brief Description of Issue] at [Property Address]. We appreciate you bringing this matter to our attention promptly.
In response to your request, we have taken the following action:
[Choose appropriate response(s):
- Arranged for repairs
- Conducted an inspection
- Ordered necessary parts
- Contacted a specialist contractor
- Other: (specify action taken)]
Details of our response: [Provide specific information about the action taken, such as appointment times, expected resolution date, or any other relevant details]
Next steps: [Outline what the tenant can expect, e.g.:
- A maintenance technician will visit on [Date] between [Time Range]
- We will follow up with you within [Number of Days] days with an update
- Please provide additional information by contacting us at [Contact Information]
- No further action is required from you at this time]
Important notes:
- If you need to reschedule or have any queries, please contact us on [Landlord’s Telephone Number] or via email at [Landlord’s Email].
- Please ensure the area is accessible for our maintenance team.
- [Any other specific instructions or requests]
We aim to address all maintenance issues in a timely manner to ensure your comfort and safety. Thank you for your patience and cooperation in this matter.
Yours sincerely,
[Landlord’s Name] Landlord
Acknowledgement of Receipt:
I, [Tenant’s Name], acknowledge receipt of this maintenance request response.
Signature: __________________________ Date: ______________
