[Landlord’s Name]
[Landlord’s Address]
[City, Postcode]
[Date]
[Tenant’s Name]
[Property Address]
[City, Postcode]
Re: Welcome to Your New Home at [Property Address]
Dear [Tenant’s Name],
Welcome to your new home! We are delighted that you have chosen to rent [Property Address] and hope you will be very happy here. This letter contains important information to help you settle in smoothly.
Tenancy Details:
• Start Date: [Tenancy Start Date]
• End Date: [Tenancy End Date]
• Monthly Rent: £[Rent Amount], due on the [Day] of each month
• Deposit Amount: £[Deposit Amount], protected with [Deposit Protection Scheme]
Utility Information:
• Electricity Provider: [Provider Name], Contact: [Phone Number]
• Gas Provider: [Provider Name], Contact: [Phone Number]
• Water Provider: [Provider Name], Contact: [Phone Number]
• Council Tax: [Local Council Name], Contact: [Phone Number]
Please ensure you contact these providers to set up accounts in your name.
Important Contacts:
• Emergency Repairs: [Emergency Contact Number]
• Non-urgent Repairs: [Email Address] or [Phone Number]
• Property Manager: [Name], [Phone Number], [Email]
Refuse Collection:
• General Waste: [Day of the Week]
• Recycling: [Day of the Week]
• Please place bins at [Location] by [Time] on collection days
Additional Information:
• The fuse box is located [Location in Property]
• The stopcock (main water shut-off) is located [Location in Property]
• [Any other property-specific information]
Please review your tenancy agreement for full details of your rights and responsibilities. We kindly ask that you:
1. Report any repairs or maintenance issues promptly
2. Keep the property clean and well-maintained
3. Be considerate of neighbours, particularly regarding noise
4. Do not make any alterations without written permission
We will arrange a check-in inventory within the next few days. Please report any discrepancies within 7 days of receiving the inventory.
If you have any questions or concerns, please don’t hesitate to contact us. We hope you enjoy your new home and look forward to a positive landlord-tenant relationship.
Yours sincerely,
[Landlord’s Name]
Landlord
